We know it is such a challenging time. The SARS-CoV-2 infection and the risk of COVID-19 has caused significant anxiety across our community. To all of our patients and to all of our referrers, your health and the health of our community is our primary concern. At GastroIntestinal Endoscopy we have, for over 30 years, been diagnosing, preventing and treating digestive disease. We are here to help you to remain healthy during this time. GIE is very much open, but we have been taking extra care when reviewing our referrals and following-up our patients. As of March 2020, we will be providing, for people at risk of COVID-19, an additional bulk-billed pre-procedure and post-procedure phone call from a Gastroenterologist. The bulk-billed pre-procedure call will help us to decide when a given patient should have their procedure. Balancing all of the risks and benefits. This will help to ensure we prioritise procedures required to diagnose malignancy and /or guide important changes of therapy. The post-procedure phone call will help us to advise patients after reviewing their pathology and to ensure that any necessary changes to treatment can be implemented. These additional services will be at no extra cost to you or your patients and will occur via a convenient phone call. We understand the difficulties at the moment in caring for our patients and caring for ourselves. The evolving and, at times disparate information, can be difficult to assimilate. Governments, healthcare networks, and society guidelines are all important in navigating patient care. We promise that we will help chart a course for you and/or your patients. We will get through this time and we are so grateful to be involved with your ongoing digestive healthcare. Please call our COVID-19 Hotline 1300 439 388 should you have any questions.